Privacy Policy
Information We Collect
Personal Information:
- Name, email, phone number
- Billing address and payment information
- Trading experience level
Usage Data:
- Website interaction data
- Feature usage statistics
- Device and browser information
How We Use Your Information
- To provide and improve our Services
- To process payments and manage subscriptions
- To send important updates and notifications
- For customer support and communication
- For security and fraud prevention
Information Sharing
We do NOT sell your personal data. We may share information with:
Payment processors for transaction completion
- Service providers who assist our operations
- Legal authorities when required by law
- Affiliates with your consent
Data Security
We implement reasonable security measures including:
- SSL encryption for data transmission
- Secure payment gateways
- Regular security assessments
- Limited access to personal data
Data Retention
We retain personal data:
- For active customers: During subscription period + 1 year
- For inactive customers: 3 years from last interaction
- Payment records: As required by law (typically 7 years)
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
- Data portability
Cookies and Tracking
We use cookies for:
- Authentication and security
- Website functionality
- Analytics and improvement
You can manage cookie preferences in your browser settings.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
Children’s Privacy
Our Services are not intended for individuals under 18. We do not knowingly collect data from minors.
Updates to Privacy Policy
We may update this policy. Continued use constitutes acceptance.
Contact for Privacy Concerns: info@thechitazacademy.com