Refund Policy

No Refund Policy

The Chitaz Academy does not offer refunds under any circumstances including but not limited to:

• ✕Subscription fees (all plans: Trial, 1-Year, 3-Year, Lifetime)
• ✕One-time purchases
• ✕Change of mind or personal dissatisfaction
• ✕Trading losses or market conditions
• ✕Technical difficulties or setup issues
• ✕Non-usage of purchased services
• ✕Any other reason whatsoever

Digital Product Nature

Due to the digital and immediately accessible nature of our products:

• ✓Access is granted immediately upon payment
• ✓Digital products cannot be “returned”
• ✓We cannot revoke knowledge gained from training

Trial Period

We offer a 7-day trial (₹999) for evaluation of the Kuber Quant Indicator. This trial allows you to:

• ✓Test all indicator features with limited signals
• ✓Access basic training materials
• ✓Evaluate product suitability before annual commitment
• ✓Trial fee is non-refundable

Subscription Management

• ✓All subscriptions are one-time payments (no auto-renewal)
• ✓You must manually renew at the end of your subscription period
• ✓No refunds for partial subscription periods
• ✓Access continues until your paid period ends

Technical Issues

If you experience technical difficulties:

1. Contact support immediately for assistance
2. We will provide troubleshooting support
3. If unresolved, we may extend your access at our discretion
4. No refunds will be issued for technical issues

Billing Errors

For genuine billing errors or unauthorized charges:

• ✓Contact us within 7 days of transaction
• ✓Provide complete transaction details
• ✓We will investigate and correct genuine errors
• ✓Refunds only for proven duplicate/unauthorized charges

Payment Methods

• ✓All payments are processed through secure gateways
• ✓We do not store your payment information
• ✓Disputes/chargebacks may result in immediate account suspension
• ✓Legal action may be taken for fraudulent chargebacks